While I went into my appointment expecting a -50 star experience, it actually went smoothly and efficiently! The SS website wasn't the easiest or most intuitive to navigate but I was surprised to find

Very polite the person who I spoke with was very clear,very respectful,thank you very much

Horrible service, people there act like they haven't been through some things in life, 3 deaths in a family back to back, one chance of luck & they assume everyone's trying to cheat & steal from the s