Very unprofessional and rude. Tried asking for a discount and was straight up told no thanks bye. didn't even try to hold a conversation.

They aim bury the bad reviews with their own 5 star reviews on google so posting here too. I booked my first service appointment after buying my Audi last year. I booked online based on availabilities

Don't bring your car here for service. They won't tell you they're keeping your car for the weekend and no one is in charge to help you.