We had an issue with our septic being clogged. Called a company they came out and could not locate tank, then called Duck Duck and got a same day appointment, it was later in the afternoon, so we were

Worst service ever. Tech did not make sure everything was draining properly. Overcharged, dishwasher is not draining, sink is better but seems to be slowing down again. Tech was not very friendly but

Josh, our technician, was absolutely amazing. Instead of jumping to conclusions, he carefully walked me through every step of the diagnosis -- starting with the basics (ABC) instead of guessing with t