I want say I have bought a number of pairs of boots and jeans for my family at Billy's. The service and professionalism is fantastic and better than any retail store I've ever been in. Today I was buy

Billy's just screwed me a week before Christmas by waiting several days to let me know the gift I purchased from them was not available. Their web site is inaccurate and doesn't reflect stock on hand

The customer service sucks. It took 4 employees standing at the register and 15 minutes to get a refund for a pair of shoes that I was sold two different sizes of. I had more than one employee try and