Horrible experience. Arrived 1 hour early , waiting in line with no desk attendant for a half hour then an additional 1-1/2 hours . After 2 hours was told the car I reserved months ago (large SUV) was

The employee behind the desk was extremely rude. I wonder how anybody can get rentals from this place with this kind of service.

As someone who rents cars all the time for miscellaneous trips. This is by far the worst experience from hertz I've ever had. After over hearing that the concierge had been talking to his wife for 45