The lab is always understaffed. There were only 2 lab technicians and 41 people waiting. I think there are 7 stations there. Why do they not schedule more technicians for the lab? This is ridiculous.

The website or appointment app should warn patients with early appointments ( 7AM ) that the doors do not open until 6:45 AM! We arrived at 6:15 AM and froze outside until 6:45 AM, waiting for the doo

The pharmacy at Fair oaks is very thoughtful when dealing with the staff. Parking is more convenient but can get busy and parking lot can fill up quickly making lines long and depending on the time of