Did the employee Carlie seriously just say snatch to my 74 year old mom? How inappropriate can an employee be! The manager need to speak with employees on customer service and what you shouldn't say t

I love their frequent buyer points and their sales. I make Edwardian hats and I often find many of the embellishments that I need here at Michael's. Service is always warm, friendly, and caring, which

Your customer service is terrible had me on hold for 30 minutes called again and they said they would give me a call back never took down my number or anything