Purchased a wool rug. Rug has done nothing but shed from day 1. Reached out to customer service who advised I send an email detailing problem and incl pictures. As we hung up the customer service pers

I'm incredibly disappointed with my recent experience at Ballard Designs. I ordered dining chairs in person at the store, and the associate verified that they were in stock and available. Five days la

Seems like quite a few of these reviews are of "Ballard" the store, but not of this location specifically. This is a review of this particular location not the Ballard business as a whole. I am a fan