Alice at the front desk insisted I rented a, "Manager's Special," which I absolutely did not do. She said it required that I be given an electric vehicle and that I bring it back fully charged, which

I was looking forward to my 1st rental as a gold star client. Had to check in at the counter. We loaded the 1st vehicle only to find a low tire pressure warning on. We got another vehicle, but is had

I had a confirmed reservation at Hertz Burbank Airport, arrived on time, and had more than enough funds on my debit card -- including being willing to pay their deposit. Despite this, they refused to