Second time ive had an issue with them in two different locations . Idk if its their training or just terrible management but they completely ruined my birthday by canceling my appointment the day of

Love my tech/nurse but what I don't like is lack of communication. The have a strict cancellation policy and they do not allow grace periods. The standard should be the same for them. I shouldn't get

Superior customer service, Kelly was super helpful and understanding around my first time getting botox after having a meltdown. Manager was also very helpful + understanding. Will continue coming bac