You go in person to get help and they won't help you. Instead they try to give you an appointmnet to come back later.

people have always been friendly and work hard for you. they have gone the extra mile.

Improve your appointments!!!! Why have a 9am appointment? You arrive at 855am & check-In at the kiosk. Then you wait in a room full people. But prior to this visit you applied on line assuming that ev