I purchased furniture set plus I paid for warranty and one of the furniture was defected upon delivered, delivered people told me to call them which I did and they have been giving me run around since

I went in and bought two beds and a frame and paid for the old ones to be taken away. They never mentioned that they wouldn't take an old mattress with a stain. I am beyond pissed since i paid and was

They stopped answering my calls and told me the case was given to the customer service, which I suspect does not exist. It's been weeks, and no calls, e-mail or any kind of contact from customer servi