Ze Carlos at Novotel ibis , looked after us very well at breakfast times as he spoke English. When we arrived super early on 14/2 after a long overnight flight, before we could check into our room, we

Enjoyed our 3 night stay here, surrounded by the excitement of the Rio Carnival. The staff were very friendly, especially Zé Carlos who looked after us with coffees when we arrived early from our flig

I've stayed at this hotel several times, and I have always found the staff to be excellent into way they interact with their guests. Tatiane and Marley were extremely warm and beyond helpful during my