They won't listen to you the food is generally fine when they hear you correctly you could yell and they still a make the wrong thing. They'll ask you if you want your sandwich toasted and you say yes

It's pretty hard to find a place for lunch in Chicago where everyone is polite, professional and knowledgeable. I found one when I was recommended by a co worker to try Arturo. I have had lunch there

Great lunch spot, food is fresh and fast, lots of great sandwiches, pizzas and goodies to choose from and reasonably priced