I recently had a situation where I had a bad catalytic converter installed by another shop and they were being pretty shady about replacing it. I decided to go into to talk to the guys at Mr. Tire as

So I'm on vacation and one of my tires goes flat the day before I make the 600 mile trip home. I was ecstatic to find this nearby Mr. Tire open on a Sunday. I was expecting a wait and wasn't surprised

-Customer service: 0: I called before heading there to ask how long the wait for an oil change was and the agent rudely told me that he wouldnt be able to tell me and i just need to come in. -Rudeness