The service agent said everything that the 3rd party warranty wouldn't do. He called them then said the diagnostic and party and labor to repair the vehicle is covered. So why didnt the mechanic fix a

I do not remember heritage ford. The service department is so messed up! No communication with In The shop & very rude!!

We couldn't be more disappointed, and we might even have to file a Lemon Law violation. My wife purchased this 2021 Ford Explorer approximately 5 weeks ago from Key Chevy in White River Jct. VT (we li