Getting back into skating after 15 years, can't remember the guy who helped me but he had black facial hair, got me right and didn't try to upsell me on things I didn't need

They sent the wrong color shoes and didn't even offer a free return ( they charge $9 for returns).

Bought some shoes. Need to return them. Having great difficulty with how to return!!! Neither DBS or CCS is reachable. They make the return process difficult and it is very difficult i.e. IMPOSSIBLE t