Definitely the worst experience I've ever had. Sandie was nice and seems like a character, but whoever the front desk guy is, was horrible. Genuinely the worst customer service I've ever had. There is

This is Hertz type of service you can expect at this location. Do not trust anything they provide you. Your vehicle will not be in good working order and they will refuse to take any action to correct

SAVE TIME! don't walk, RUN to ANY other company. We planned our trip for months. Walked in this morning, and they ran our credit card twice for the entire amount--one at 840am, again at 844. First one