When there is a line of over 20 people and we all have to wait over a half hour to get served with only 2 employees in the store, with 2 other employees in the back not helping up front at all and the

i love cold stone/ ice cream wonderland! the ice cream is incredible! the staff is magical!

this was my first time at cold stone & I was super dissappointed the service was so rude and they messed up my daughters order then charged me for all 3 icecreams. i specifically asked for no chocolat