Quality of pretzel has plummeted since they have been in mall, The pretzels use to be soft and delicious! I've purchased 3 times in the last year or so and they are hard and taste old. I thought I hap

The hours state they are open until 9pm and I drove to get two pretzels for my kids. And when I got there the employee said at 7:48 they are closed. The whole mall is still open.

was 3:00p.m. and it wasn't even open, no one was working there. terrible service are you kidding