Vinny Nguyen displayed phenomenal customer service today starting with a simple phone call walking me through a process I didn't know how to perform on my Genesis GV80 (checking my oil percentage). Hi

Horrible service. My GV80 is in there for 8 days. No loaner vehicle available. I have been texting and calling them continuously - but no update back. The phone calls keep getting into the voice mail.

Terrible service. Sales lied about loaner cars. They offer a Lyft ride service if within 15 miles. Takes weeks to get an appointment. General Manager is clueless