Quest is making a mint at this facility, by overbooking appointments, and overworking and underpaying phlebotomists, while having the most infuriating appointment and check in process. The posted hour

Usually a crowded waiting room with around a 30 minute wait after the time of an appointment. It looks like they fit walk-ins into the line of people with appointments. However, the phlebotomists are

Horrible. Rather drive to aventura. Waited 40 min with an appointment. It was backed up. People was leaving because nobody was getting called. Ridiculous