Terrible service from the employees and manager. Zero customer service . Lack of effort and respect

Scheduled a rental at the El Dorado location. Needed to be picked up at 8, no one showed up. Called spoke to Lloyd, rude and unhelpful. Said "Oh, we were just talking about you" . Didn't bother to cal

Absolutely the worst rental car experience I have ever had. I reserved a Tesla Model 3, received 2 texts confirmations for the reservation then get a call 3 hours before pickup stating that they don't