The wait time and service are horrible. The company operates like a government agency and not like you are a paying customer. They never have the car that's reserved. The wait time is ridiculous.

Evan (sp?) the manager turned around an incredibly bad experience with Hertz. He went above and beyond to make sure we got what we needed after a horrible experience at the airport Hertz. I've been re

Had a reservation booked and went to location to pick up car and they told me they only had electric cars. Could not honor my reservation. I had to rebook for Jax airport location and my price doubled