Had an appointment to open an account and they wanted to reschedule very rudely. So looks like we dodged a bullet with having an account here with the customer service. Took our business elsewhere.

Chase phone customer service is awful but the ladies in this bank go above and beyond for their clients. I don't believe I've had anyone help make sure I was takin care of the way they did.

Unfortunately I have to go inside this branch to get change for work. One teller on a Friday with a line with 20 people in it. Ridiculous. Seems to be an ongoing occurrence based on the reviews. Quest