Just one word describes it - cold. So cold in this Costa shop both bottom floor and the top floor. Turn the heating on!!!!!!

Have had to clear our own table while my friend went to purchase drinks . 30 mins later we finally got to drink it . Tables piled high and dirty . Cup was very dirty but clean it myself due to the l..

SHOCKING SHOCKING SHOKING !! What can I say nothing changed if not got worse . Staff 2 new ones like rabbits in head lights neither seemed to no what they doing . Manager never seems to be her...