Saks has gone all the way down the hill. The online customer service team is garbage. I placed two separate orders, both which never got picked up by the carrier, nor did I receive a refund in a timel

Item took forever to get here and it didnt fit correctly so I returned in 3 days and that was 2 weeks ago and I have seen no refund. I used paypal to buy this and I have filed a dispute with payal abo

Dont try to return something! first they litearlly charge $20 to return items via Fedex ($9.99 for shipping and $9.99 to handle/receive?!?) Yes its on their website but I bought through a stylist and