On 3/9 I had my 1st oil change since I just bought a new car in September. I had an appointment, I show up and there was 12 cars ahead of me at my appt time and after 20 mins of not one single employe

I can only kick myself in the ass for continuing to come here. A simple oil change takes over an hour and a half. They always have excuses, like how many service workers they have. So why over book??

Took me over an hour to DROP OFF the vehicle for an inspection, even with an appointment. The service line goes all the way out onto the street, and nobody can be bothered to work their way through th