I went to this location in the back streets of Alexandria to get an estimate to repair a cracked windshield. They do have parking in front of their facility and I did not have to wait to get somebody

Local shop doesn't answer the phone so nearly impossible to contact. It became a drawn out process when they didn't transfer or return the safety inspection sticker. This necessitated multiple visits

Came to Safelite after a small rock hit my windshield, leaving a crack smaller than the top of a fingernail. When I arrived, they told me the wait would be 45 minutes to an hour, but the job was done