I have been told that I had 2 major issues over the last 7 years. One was an unknown camera, Mercedes service wanted $12,000 to replace. No idea what it did, but I never replaced it. Then last week, I

Slow service. I have never had a place move like this. They tried to tell me my brakes needed replacement and my tires were good which was the exact opposite. I had to inform them again about the came

'Service Excellence' does not begin to express the way in which Rodd Bowman processed and managed my claim and complaint. For context, it had been several months later (due to an emergency internation