My wife & I was Prequalified for a vehicle at our local CarMax of Plano everyone was excellent on point and polite @ CarMax Of Plano, The car that we wanted was at CarMax of Garland.... When we left C

Came in for an appraisal on my vehicle in person for possible trade in and was ignored, people who came after me with no appointment got attended first

Lisa was very helpful ! She made sure we were taken care of all the way to the end. Super patient and loving. Overall an amazing experience !