Communication. The words they use are to placate the customer.. Like: We're waiting on the doctor. When in fact they're not. It's almost like talking to an A.I.

They have a few very friendly people working in the pharmacy. And then there are some that ... Well .. you know. One guy does two persons job runs two registers at once. They should pay (them) double.

After changing my prescriptions to a different cvs bc they would not refill a prescription I had been getting for years, after days of going without my prescription, then calling me from Manteca at my