I was already not happy about AT&T because of their pricing and bait and switch, but went to the store on Harbison because my wife and I need new phones. A rep finally approached me and asked my name

I would highly recommend anyone needing help NOT to use this store. This store is understaffed as well as the staff they do have being incompetent. On a recent visit I waited over 40 minutes to be see

Long story but I canceled AT&T and went to Verizon because of coverage issues where I work. ATT didn't cancel my IPad. I fought with them 3 months. The store employees helped me out. Large corporation