Language barrier Did not deliver or explain about crushed red pepper or plates or napkins

I've always ordered from the Boca location and it is always excellent. I was in Deerfield Beach so I ordered from there. The only plus was that it arrived on time. It was awful. I ordered a large and

I always order from a Boca location and it is consistently excellent. I was in Deerfield so I ordered from the one on W. Hillsboro. They sent a medium instead of a large and it was cut in five slices,