The staff need to cut down on chit-chatting with the customers and focus on task at hand. They require training on the definition of customer service. just being pleasant is not equal to customer serv

Bill pay paid the wrong vendor and combined payments for two different vendors on one vendors activity report. The other activity report had just their payments. They twice mixed up payments and in Au

This review is for BofA branch in Laguna Niguel and my very POOR rating goes to one associate there, Niusha Karbasi. Her poor time management skill, along with her lack of professionalism made several