Bobs has the worst customer service, they do not follow through with their claims or appointments the worst communication, you get the run around from all sides, Service techs do not communicate with

Bought a sectional from bobs. They delivered the wrong sectional. It was delivered in boxes. Upon opening, I called customer service. They want to charge an additional 680.00to pick up the chaise that

Don't purchase the Goof Proof warranty - it's a scam! I was told it covers any accident so I bought it and when I submitted my claim it was turned down because I tried wiping the spill with water to c