Arrived at John Wayne airport at 10:00 pm to pick up the car which was prepaid for; the man told me that they had no cars and I had to just walk down the airport section and look for a a rental! How c

The workers are horrible. The only worker that is nice was Dwight Huntsman and I'm not even sure if he works for Thrifty. Do not trust the elder white man and the younger hispanic man to help. They wi

Reservations made in advance, but we show up and they have no car. Desk person says a reservation only reserves your spot in line. Ridiculous!! Had to spend the next 2 hours trying to find a car at th