Made a appointment 2 weeks prior to the day at 10am. Brought my vehicle in at 9:30am. for a simple tire rotation, It wasn't done till 5:45 pm. And 3 people who were scheduled after me were done before

We dropped off our car for a flat repair. When my wife picked it up the bill was over 53.00. The tech told her that they had to replace 3 lug nuts at $9.00 for each nut. We have had the tires rotated