I really enjoyed my stay at the Dedeman Zonguldak Hotel. I received excellent customer service from the receptionists, staff, cleaners, and kitchen workers. I highly recommend this beautiful hotel to

Room was good rang room service 3times to chase food order still nothing came very very poor service! The room was good but restaurant staff poor

This is the only 5-star hotel in Zonguldak. The hotel location is good, and staff were friendly and helpful. The room with sea view was very spacious and so was the bathroom but the TV was small an...