I rarely leave negative reviews, but this experience was disappointing enough that I feel obligated to share it. I expect a certain level of professionalism and customer care when dealing with a brand

I called to schedule a repair for a recall on my car, but the person that I spoke with told me that there wasn't a recall. I called BMWUSA to confirm the recall. I called this location back and left a

I brought my BMW in for an oil change ONLY and experienced some of the worst service I've ever had. After waiting an unreasonable amount of time, I was told my service advisor had been fired after an