I would give 0 stars if I could. Having to deal with a 401k Power of Attorney. Submitted the documents and was told it would be 3-5 business days to process and even have an email showing it. Called C

I call them up repeatedly and they put me on hold. They won't update my phone number so I can use their website and transfer out my hostage retirement account.

I was scammed and as a result Fidelity locked up all my money for days (so far) and customer service was dismissive and completely unhelpful and can't even tell me when they can give me access to my m