Cancellation fee is hefty 10%. Even if you cancel more than 3 weeks in advance. Unbelievable. They don't make is clear when you are booking, and it is buried in fine print T&C. Deceptive and completel

We got a flat tire during our rental from the Auckland Airport branch of GO. After we put on the spare, we sought help from GO, but they did nothing despite our many attempts. We called them four time