The worst! Called to make first service appointment for new car. Call answered by "Sara" (aka AI), and when I asked to speak with a person "Sara" assured me she was. After answering questions I was pu

Mistakenly I brought my expensive car to Mercedes Benz of Paramus for a simple Service A and it was returned to me damaged while in their possession by their own employees negligence hitting it. Easil

I wish I read these reviews before I leased my vehicle from this dealer. Hopefully my review will deter people from going here. I have never experienced such awful customer service anywhere! 2 months