This is probably the best experience I've had concerning a government Agency/building. I went in at around 12:30 looking for a few copies of a birth certificate and was greeted at the front desk by an

Their call center does NOT answer call. They should have an option, where they call 'you' back. They are quick to take your fees, but are not existence to answer your questions.

Great help!!! Thanks to the clerk who made it much easier for me to get my documents!!!