Tried to order online and I could not place the order because it said 'restaurant is closing soon,' which it was not. Irritating, but I live nearby and went over in person and the lobby is permanently

Everything wrong. If you're dining in you may as well expect no service. Management is non existent. There's no value in team work or customer service. Extremely rude

This is now a drive thru taco only (you have to have a car or submit a mobile order) - a lot of neighborhood folks no longer patronize this location. Taco Time down the street is better and has comfy