Hey NJM, I am shopping for auto insurance... why are there so many bad reviews within the last year. I am not quite hesitant. Paying claims appears inconsistent when it's not your customers fault. Thi

Maybe they could not send me letters demanding I make 20k in non-urgent property upgrades in 2 months time.

I see they already have only 1.5 stars. I understand. I would give them maybe 1/2 a star. Their advertisements are BS. They take advantage of people in crisis. I lived in my house 25 years with no cla