I bought a "plush" Serta mattress from Macy's online. What I got was rock hard! Whatever option I choose to return or exchange it will cost too much. They want it in the the original packaging. Who ke

The selection of women's clothing is lackluster and outdated. Service was hard to judge as no one greeted me or checked on me as I shopped. Customer service is dead.

Very knowledgeable and helpfully sales associates. Especially in AYS. I wish they would bring back the brands they once had years ago. And the 30 day return policy should be 90.