Terrible customer service from the Hertz rental associate Carl. He had poor manners, was dismissive, and completely unhelpful. He refused to reserve a car for us, told us we had to come in person, and

I have used this location multiple times....the interior has changed....management has changed but one thing that has NEVER changed is AALIYAH!!!!! Aaliyah is one of the NICEST...MOST PROFESSIONAL PEO

DON'T BELIEVE THE BAD REVIEWS. The fact that this establishment has low reviews is really odd. I almost went to another location because of that, but decided to get my own opinion and I'm glad I did.