AI Paralysis infection I have been a member since the mid 70s when it was known as Dallas Teachers Credit Union. Since the name change they went into decline. I banked at the Walton walker branch. the

Had a simple question about opening an account that the AI couldn't answer. After being on hold for an hour, I have decided to take my business elsewhere.

Zero stars. I was on hold for almost an hour a rep finally came on and disconnected.