I don't ever write reviews but this needed to be said. The 2 stars is simply for the service center. The process of buying my new car was very smooth and I have no complaints on that part. The service

WARNING! Do not buy a Tesla from CARMAX. They will tell you to buy an extended warranty and that repairs can be done there with authorized Tesla Parts. THAT IS A LIE. CARMAX does not do repairs on Tes

I can't say enough good things about the Carmax staff at the VA Beach location! From my salesperson Bonnie, to the Manager, up to and including the service dept. Personnel. All were extremely helpful